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Setting Up Your Computer


To successfully connect to My SkillSource, you must:

1.       Meet My SkillSource hardware and software requirements; use an approved browser and system platform from the list below.

2.       Have Internet access with a 28.8K modem or faster. (A minimum 56k modem is required to download courses)

3.       Accept browser cookies.

4.       Enable JavaScript on your Web browser.

5.       Set your browser to refresh at every page.

6.       Not be behind a firewall that blocks cookies or blocks access to a secure server.

7.       Turn off pop-up blocking. (Internet Explorer Users only)

Note: See help on Browser Information for details on browser cookies, enabling JavaScript, and setting your browser to refresh.

 

Processor

Pentium III 500 MHz or better

Screen Resolution

1024 x 768 or higher @ 256 colors

Internet Connection

56K or higher (broadband recommended)

Memory

At least 128 MB of RAM

Browser Settings (See help on Browser Information of more details)

Browser Cookies Enabled
JavaScript Enabled
Pop-up Blockers Disabled
Refresh on Every Page

Platform

See below

Browser

See below

Plug-ins

Certain courses and areas of the site may require the following minimum plug-ins. If your version precede or differs from those listed, you may be prompted to download a new version.
Adobe Acrobat Reader 7.0 or higher
Apple QuickTime 5.0 or higher
Adobe Flash Player 8.0.22
Adobe Shockwave 7.0.2, 8.0, 8.5, 8.5.1 or higher

Firewalls (See below My SkillSource and Firewalls for more information)

System cannot be behind a firewall that blocks cookies or blocks access to a secure server

 

Supported Platform and Browser Combinations

Platform

Browser

Windows

  • 2000
  • NT 4.0
  • XP Home Edition
  • XP Professional

Microsoft Internet Explorer 6.x
Firefox 1.5x

Mac OS X

  • 10.1

Microsoft Internet Explorer for Mac 5.x

Mac OS X

  • 10.3
  • 10.4

Safari 1.x
Safari 2.x

 

My SkillSource and Firewalls

A firewall is a system designed to prevent unauthorized access to or from a private network.

If your computer is located behind a company firewall, you might not be able to access portions of the My SkillSource Web site from work. Company firewalls sometimes block JavaScript, or won't let you log in to a secure server -- which My SkillSource requires.

  • If your company's firewall blocks JavaScript, you won't be able to enter the classrooms from your work computer.
  • If your company firewall allows JavaScript but doesn't allow access to a secure server, you won't be able to access the classrooms from work.

System firewall issues are easily resolved by putting your system administrator in touch with an Enterprise Training Solutions representative.

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